GMGE offers the following types of AMC support for our clients

• Comprehensive AMC
• Non-Comprehensive AMC
• Quick Online Support
• 24/7 Critical On-site Support
• Resident Engineer under AMC
• L1, L2, and L3 IT Support

After signing AMC with GMGE, we conduct a detailed study of the customer’s complete IT infrastructure to fix all lingering issues once for all, apparently, we also recommend best practices. GMGE support them comprehensively throughout the years offering them diverse types of help. Preventive maintenance will be carried out every quarter and a detailed report will be shared with the customer regarding the details of issues and recommendations for them to look at the cases and action. A periodic review meeting will be conducted with the Account manager to take support feedback from the customer as a part of the continuous improvement process.